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Customer Relation Executive
Walton Digi-Tech Industries Ltd
Vacancy
Not specific
Job Context
- Walton Customer Relations is a professional who plays a critical role in maintaining positive relationships between Walton and its customers. Serve as the frontline representatives of a Walton.
Job Responsibilities
- Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.
- Received product from customer and handed over to expert after primary assessment
- Maintain accurate records and documenting all bill posting in software and bill confirmation call
- Proper communication with customer and all other channel partners.
- Service Confirmation to customer and product delivery according to company policy
- Vat challan prepare according to company policy
- Aim to improve the organization's overall customer satisfaction ratings
- Any other duties assigned by Head Of Department.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
- BSc In Engineering is Preferable
- Skills Required: Computer skill, Customer Service
Additional Requirements
- Age 22 to 28 years
- Hard Working
- Team Player
- Must be able to work under pressure
Job Location
Chattogram
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